Need More Help?

For IT support, visit the IT Service Centre or dial 55255 from a College phone.




Unarchived messages are returned to the folder from which they were archived. If the folder has been deleted, GroupWise creates a new folder. If auto-archive has been configured, unarchived messages remain in your active mailbox for 7 days before they are moved back to your archive.

  1. In the Main Window, click "File" > "Open Archive".
  2. In the archive folder, manually un-archive items, select a folder from the left side.
  3. Highlight any email in that folder.
  4. Press CTRL + A to select all the emails.
  5. Right click on any highlighted email and uncheck the “Archive” checkbox.