Need More Help?

For IT support, visit the IT Service Centre or dial 55255 from a College phone.




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titleSystem Outage
 System Outage

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 Planned Maintenance

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Internet & Network

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Email

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Mitel SoftPhone

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Moodle

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Phone

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Printing

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Website

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Wireless

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Zoom

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Copy panel below and paste below "Current Issues" info above, when all issues are resolved/no current issues.

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CURRENT ISSUES.

May 25, 2020: Some users are having troubles accessing GroupWise.  IT Services is investigating.




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CURRENT ISSUES.June 25, 2020: Nelson Campuses are experiencing Email disruptions.  IT Services is currently investigating the issue. 

No reported issues at this time.


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UPCOMING OUTAGES

-  : Zoom video conferencing services. All students and staff on campus or remote will experience an outage of affected Zoom services during this maintenance window.


MOODLE SUMMER UPGRADE SCHEDULE

Server

Date

Outage Time

arts.selkirk.ca

July 8, 2020

8-10pm

trades.selkirk.ca

July 8, 2020

8-10pm

spectrum.selkirk.ca

July 8, 2020

9-11pm




committee.selkirk.ca

July 12, 2020

8-10pm

esl.selkirk.ca

July 12, 2020

9-11pm

Ilearn.selkirk.ca

July 12, 2020

9-11pm




online.selkirk.ca

July 14, 2020

8-11pm

moodle.selkirk.ca

July 14, 2020

8-11pm

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titleSCHEDULED OUTAGES CALENDAR
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Click calendar icon to view upcoming scheduled IT events.

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titleResolved Issues


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RESOLVED  Zoom:  We are experiencing a Zoom licensing issue.  Users are unable to create a meeting with more than 3  people or longer than 40 minutes.  Our vendor has been contacted and is working to resolve the issue as quickly as possible. 

 

RESOLVED SoftPhone:  Some users are reporting trouble connecting to the Mitel Softphone from their laptops/desktops at home. ITS is investigating the issue

 

RESOLVED Nelson Campuses are experiencing Email disruptionsIT Services is currently investigating the issue.




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Having an issue? 

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titleSubmit a Ticket
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urlhttps://jira.selkirk.ca/servicedesk/customer/portal/1






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