Need More Help?

For IT support, visit the IT Service Centre or dial 55255 from a College phone.




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titleCreate an IT Ticket

VPN is used by Selkirk staff to access network resources remotely from an IT provisioned laptop.

VPN access needs to be requested through the IT Service Desk. Once requested, IT will install the software on your laptop and you will be added to a group that allows access to specific resources on the network.

Button Hyperlink
titleRequest VPN Access
typestandard
urlhttps://jira.selkirk.ca/servicedesk/customer/portal/1/create/4
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titleWho can connect?

Any Selkirk College Staff and Faculty can utilize the VPN connection.


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titleCan I use my personal computer to connect to VPN?

No, the VPN is restricted to Selkirk College owned laptops.


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titleWhen should I connect to VPN?
  • Anytime you are using unsecured (public) Wi-Fi and want to access college services.
  • Anytime you need to access protected College services like a shared network drive.


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titleWhat is my VPN address?

VPN profile address: access.selkirk.ca


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titleWhat happens if the VPN won't connect?

Do a full shut down of your computer and try again. If still unsuccessful, submit and IT ticket for further assistance.


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titleWhat happens if your password doesn't work?

Join a Virtual Zoom session, call or submit and IT ticket for assistance.


Note

All VPN connections will time out after 60 minutes of inactivity.


NOTE:  Internet connectivity is required to launch VPN.

  1. Launch VPN on your laptop.  There are two ways to launch VPN:
     
    1. Via the VPN icon in your taskbar:
      • select the caret (^), and then the VPN globe as shown below.


    2. Select from the program list via the start menu in the lower left of your screen
      •  → 

  2. Click "connect"



  3. Enter your Selkirk College username and password in the applicable fields and click "OK".

     

    It will display as "connected" when successful.

  4. To access your network drives, click the taskbar caret (^), then right click on "Client for Open Enterprise Server", and then click"OES Login" as shown below. 



  5. Login to OES using your network username and password.



    Now you should be successfully connected and your network drives mapped.


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