Select the appropriate colour for the status (i.e. Normal = green, Some Disruption = Yellow, System Outage = Red)
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Unselect "Use outline style" to make bold/highlight
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Excerpt
Systems Status:
Status
colour
Green
title
NORMAL
Internet & Network
Status
colour
Green
title
normal
Email
Status
colour
Green
title
Normal
Mitel SoftPhone
Status
colour
YellowGreen
title
some disruption
Moodle
Status
colour
Green
title
Normal
Phone
Status
colour
Green
title
Normal
Printing
Status
colour
Green
title
Normal
Website
Unit 4
Status
colour
Green
title
Normal
Website
Wireless
Status
colour
Green
title
Normal
Wireless
Zoom
Status
colour
Green
title
NORMAL
column
SRS
info
Status
icon
colour
false
Panel
borderColor
#ffffff
Mitel SoftPhone: Some users are reporting trouble connecting to the Mitel Softphone from their laptops/desktops at home. ITS is investigating the issue.
Green
title
CURRENT ISSUES
Zoom
Status
colour
Green
title
Column
HTML Comment
hidden
true
info
title
Copy text
icon
false
Copy panel below and paste
into
below "Current Issues"
Info bar
info above, when all issues are resolved/no current issues
.
There are currently no issues or planned service outages.
Options are:
Status
colour
Red
title
System Outage
System Outage
Status
colour
Yellow
title
planned maintenance
Planned Maintenance
Status
colour
Green
title
normal
Normal
Expand
title
Resolved Issues
Panel
RESOLVED
.
Info
icon
false
CURRENT ISSUES.
May 25, 2020: Some users are having troubles accessing GroupWise. IT Services is investigating.
Use "//" to insert date when moving to the table for Resolved issues.
Friday, February 12th, 2021 at 4:00 PM PST groupwise will no longer be available and be replaced with Microsoft O365 which can be accessed via Outlook on the Web on Saturday, February 13th, 2021 at 8:00 AM PST and Outlook client on Monday, February 15th, 2021 at 8:00 AM PST.
Some Moodle servers are not responding. This includes Moodle.selkirk.ca and online.selkirk.ca. We are working to resolve the issue as quickly as possible
Resolved
Zoom: We are experiencing a Zoom licensing issue. Users are unable to create a meeting with more than 3 people or longer than 40 minutes. Our vendor has been contacted and is working to resolve the issue as quickly as possible.
Resolved
SoftPhone: Some users are reporting trouble connecting to the Mitel Softphone from their laptops/desktops at home. ITS is investigating the issue.
Resolved
Nelson Campuses are experiencing Email disruptions. IT Services is currently investigating the issue.
Kaslo power outage effecting services on the Kalso campus.
Resolved
Wifi services have been restored at 10th Street Campus.
Complete
8:00 AM to 10:00 AM: Unit4 will be intermittently unavailable with possible suspension of all Unit4 Services (i.e. timesheets, payroll, absences, expenses, purchasing). While the system may appear intermittently available, please remain out of the system until after this window is complete to ensure data integrity.
Complete
9:00 AM to 9:00 PM: Unit 4 Maintenance Outage from noon and until midnight. Access will be suspended to All Unit4 Services (timesheets, payroll, absences, expenses, purchasing). You may notice periods of intermittent access to the system, but we recommend that you stay out of the system until after the maintenance window is complete.
Complete
8:00 PM to 10:00: Mitel phone upgrades; Phone and soft phone service may be intermittently unavailable.
Resolved
Moodle and other services restored.
Complete
IT Services has planned an emergency upgrade on the Mitel phone system scheduled for Wednesday, October 7th, 2020 between 6:00 PM PST- 10:00 PM PST.
Impact: This will impact softphone connections, voice mail and desk phones at various times throughout the outage window. This will effect users at all campus locations.
Complete
On Saturday, October 10th, between the hours of 12:00 PM – 2:00 AM PSTIT Services will be moving the Nelson Groupwise post office from 10th Street Campus to the Silver King Campus datacenter. Email services for all Nelson staff will be temporarily unavailable during this time.
Complete
IT Services will be conducting emergency upgrades to Groupwise email servers on Saturday, October 24th from 12:00 PM to 2:00 AM and on Sunday, October 25th from 2:00 AM to 8:00 AM PST.
Staff on Castlegar and Nelson campuses may experience sporadic email outages during this time frame. The existing Groupwise client will continue working post maintenance window but an upgraded Groupwise client will deployed at a later specified time.
Resolved
Some staff may experiencing Groupwise issues. IT Services is currently investigating and will update the status when resolved.
