Need More Help?

For IT support, visit the IT Service Centre or dial 55255 from a College phone.




Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Section


Column


Excerpt


Internet & Network

Status
colourGreen
titlenormal

Email

Info
iconfalse

There are currently no issues or planned service outages.

HTML Comment
hiddentrue
Options are:

Status
colour

Red

Green
title

System Outage

Normal

Mitel SoftPhone
 System Outage

Status
colourYellow
title

planned maintenance

some disruption

Moodle

 Planned Maintenance

Status
colourGreen
title

normal

Normal

 Normal Excerpt

Internet & Network

Phone

Status
colourGreen
title

normal

Normal

Email

Printing

Status
colourGreen
titleNormal

Mitel SoftPhone

Website

Status
colour

Yellow

Green
title

some disruption

Normal

Moodle

Wireless

Status
colourGreen
titleNormal

Phone
Zoom

Status
colourGreen
title

Normal

Printing

Status
colourGreen
titleNormal

Website

NORMAL




Column


Info
iconfalse
titleCURRENT ISSUES


Panel

 

Mitel SoftPhone:  Some users are reporting trouble connecting to the Mitel Softphone from their laptops/desktops at home. ITS is investigating the issue. 






HTML Comment
hiddentrue


Info
iconfalse
titleCopy text below and paste into "Current Issues" Info bar above, when all issues are resolved/no current issues.

There are currently no issues or planned service outages.


Options are:

Status
colour

Green

Red
title

Normal

System Outage

Wireless

 System Outage

Status
colour

Green

Yellow
title

Normal

planned maintenance

Zoom

 Planned Maintenance

Status
colourGreen
titlenormal
 Normal





NORMAL
Expand
title
Resolved Issues


Panel

 

RESOLVED  Zoom:  We are experiencing a Zoom licensing issue.  Users are unable to create a meeting with more than 3  people or longer than 40 minutes.  Our vendor has been contacted and is working to resolve the issue as quickly as possible

Panel

 

Mitel SoftPhone:  Some users are reporting trouble connecting to the Mitel Softphone from their laptops/desktops at home. ITS is investigating the issue






Info
titleRelated Articles:

Content by Label
showLabelsfalse
showSpacefalse
cqllabel = "its_help"


Warning
iconfalse

Having an issue? 

Button Hyperlink
titleSubmit a Ticket
typestandard
urlhttps://jira.selkirk.ca/servicedesk/customer/portal/1




...

You are evaluating Refined.