Need More Help?

For IT support, visit the IT Service Centre or dial 55255 from a College phone.




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Options are:

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titleSystem Outage
 System Outage

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titleplanned maintenance
 Planned Maintenance

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titlenormal
 Normal



Internet & Network

Status
colourGreen
titlenormal

Email

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colourGreen
titleNormal

Mitel SoftPhone

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titlesome disruption

Moodle

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colourGreen
titleNormal

Phone

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titleNormal

Printing

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titleNormal

Website

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colourGreen
titleNormal

Wireless

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colourGreen
titleNormal

Zoom

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titleNORMAL

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titleResolved Issues
Panel

 

RESOLVED  Zoom:  We are experiencing a Zoom licensing issue.  Users are unable to create a meeting with more than 3  people or longer than 40 minutes.  Our vendor has been contacted and is working to resolve the issue as quickly as possible. 






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CURRENT ISSUES

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Copy panel below and paste below "Current Issues" info above, when all issues are resolved/no current issues.

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There are currently no issues or planned service outages.



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Mitel SoftPhone:  Some users are reporting trouble connecting to the Mitel Softphone from their laptops/desktops at home. ITS is investigating the issue. 






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titleResolved Issues


Panel

 

RESOLVED  Zoom:  We are experiencing a Zoom licensing issue.  Users are unable to create a meeting with more than 3  people or longer than 40 minutes.  Our vendor has been contacted and is working to resolve the issue as quickly as possible









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titleRelated Articles:

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Having an issue? 

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titleSubmit a Ticket
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urlhttps://jira.selkirk.ca/servicedesk/customer/portal/1





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