Need More Help?

For IT support, visit the IT Service Centre or dial 55255 from a College phone.




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Options are:

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titleSystem Outage
 System Outage

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titlesome disruption
 Planned Maintenance

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Internet & Network

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Email

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Mitel SoftPhone

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Moodle

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Phone

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Printing

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Website

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Wireless

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Zoom

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Copy panel below and paste below "Current Issues" info above, when all issues are resolved/no current issues.

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CURRENT ISSUES

30/04/2020 We are experiencing a power outage event in Nelson, Nelson email post offices are offline, disruption to nelson based Moodle services, wireless, network shares and phone services.

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titleCURRENT ISSUES

There are currently no issues or planned service outages.




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titleCURRENT ISSUES

30/04/2020 We are experiencing a power outage event in Nelson, Nelson email post offices are offline, disruption to nelson based Moodle services, wireless, network shares and phone services.


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titleSCHEDULED OUTAGES CALENDAR


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Click calendar icon to view upcoming scheduled IT events.






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titleResolved Issues


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RESOLVED  Zoom:  We are experiencing a Zoom licensing issue.  Users are unable to create a meeting with more than 3  people or longer than 40 minutes.  Our vendor has been contacted and is working to resolve the issue as quickly as possible. 

 

RESOLVED SoftPhone:  Some users are reporting trouble connecting to the Mitel Softphone from their laptops/desktops at home. ITS is investigating the issue. 




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Having an issue? 

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titleSubmit a Ticket
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urlhttps://jira.selkirk.ca/servicedesk/customer/portal/1






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