Need More Help?

For IT support, visit the IT Service Centre or dial 55255 from a College phone.




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Options are:

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titleSystem Outage
 System Outage

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titlesome disruption
 Planned Maintenance

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 Normal



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titleSystem Outage
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titlesome disruption

    


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Internet & Network

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Email

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Mitel SoftPhone

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Moodle

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Phone

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Printing

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Website

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Wireless

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Zoom

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Copy panel below and paste below "Current Issues" info above, when all issues are resolved/no current issues.

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CURRENT ISSUES.

May 25, 2020: Some users are having troubles accessing GroupWise.  IT Services is investigating.




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CURRENT ISSUES.

No reported issues at this time.


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UPCOMING OUTAGES

No scheduled outages to report.


MOODLE SUMMER UPGRADE SCHEDULE

Server

Date

Outage Time

arts.selkirk.ca

July 8, 2020

8-10pm

trades.selkirk.ca

July 8, 2020

8-10pm

spectrum.selkirk.ca

July 8, 2020

9-11pm




committee.selkirk.ca

July 1213, 2020

8-10pm

esl.selkirk.ca

July 1213, 2020

9-11pm

Ilearn.selkirk.ca

July 1213, 2020

9-11pm




online.selkirk.ca

July 14, 2020

8-11pm

moodle.selkirk.ca

July 14, 2020

8-11pm





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titleResolved Issues


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RESOLVED  Zoom:  We are experiencing a Zoom licensing issue.  Users are unable to create a meeting with more than 3  people or longer than 40 minutes.  Our vendor has been contacted and is working to resolve the issue as quickly as possible. 

 

RESOLVED SoftPhone:  Some users are reporting trouble connecting to the Mitel Softphone from their laptops/desktops at home. ITS is investigating the issue. 

 

RESOLVED Nelson Campuses are experiencing Email disruptions.  IT Services is currently investigating the issue.




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titleRelated Articles:

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Having an issue? 

Button Hyperlink
titleSubmit a Ticket
typestandard
urlhttps://jira.selkirk.ca/servicedesk/customer/portal/1






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