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titleWhat should I do to prepare for Outlook?
  1. Start to delete old messages and attachments that you no longer need.
  2. Merge Groupwise archives to your Groupwise mailbox
  3. Managing Your Groupwise Mailbox Size
  4. Make note of your shared folders. You may not be the owner of the folder and may require the original owner to re-share.  
  5. Make note of your Proxy emails so you can cross reference once the migration is complete.
  6. Take a screen shot of your Cabinet to reference back to if needed.


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titleWhen will Groupwise to Outlook transition happen?

Migration will begin the evening of February 12th, 2021.

 


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titleWhen can we start to use Outlook 365?

Outlook on the Web will be available on February 13th, 2021.  Outlook will be deployed to your college computer starting February 15th, 2021.


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titleWhat will happen to my groupwise email?

The Groupwise email client will be uninstalled after the migration is complete.  General emails, attachments, address books and calendars will migrate over to Outlook.  Archives and cabinet files will not transfer to Outlook.


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titleHow do I access Outlook from my desktop computer?

Outlook will be deployed to your college computer starting February 15th, 2021.  You can also access Outlook on the web starting February 13th, 2021.


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titleWill my Cabinet folders transfer to Outlook?

Yes, your cabinet folders, emails and attachments will transfer to Outlook.  Any files in your Cabinet will not transfer.  Instructions on how to save cabinet files for future reference can be found at:  Outlook Email Lunch and Learn


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titleWill my proxy cabinet folders transfer to Outlook?

Yes, your cabinet folders, emails and attachments will transfer to Outlook.  Any files within your proxy cabinets will not transfer. Instructions on how to save cabinet files for future reference can be found at:  Outlook Email Lunch and Learn


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titleWill my groupwise attachments transfer to Outlook?

Yes, attachments up to 100 MB will transfer to Outlook. 


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titleWill my proxy emails transfer to Outlook?

Yes, proxy emails will transfer to Outlook. 


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titleWill appointments in my calendar transfer over?

Yes, all scheduled appointments will transfer to your Outlook calendar.


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titleWill my "trash" folder transfer over to Outlook?

No, your trash folder will not be moved over to Outlook. However, you can restore trash emails and drag them from the trash folder to any other folder within your mailbox.  Once migrated to Outlook, Microsoft standards are that messages older than 30 days will be deleted.


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titleWill my "work in progress" emails transfer over?

Yes, your "work in progress" emails will transfer to your Outlook mailbox.


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titleWill my groupwise address book transfer over to Outlook?

Yes, your Groupwise address book will transfer over to Outlook address book.


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titleWhat if I don't have an Archive's folder?

That means that you have never archived any emails or files.  You will have one less step to do in your clean up preparation.


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titleHow do you restore archive emails using Webmail?

You must access a Selkirk computer that has the Groupwise client.  Archives can not be accessed from Webmail.


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titleHow do I retrieve cabinet files using Webmail?

You must access a Selkirk computer that has the Groupwise client. Cabinet files can not be retrieved from Webmail.


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titleWhat is the ideal size of my Groupwise mailbox?

The ideal size of your groupwise mailbox is 2GB for the average user.  As you prepare your groupwise mailbox for the email transition, keep the 2GB recommendation in mind.


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titleAre there mailbox size limits in Outlook?

Up to 50GB with the Outlook desktop client. As always, it is recommended that you keep your mailbox clean to maximize performance.


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titleWill I be able to perfom mail merges in Outlook?

Yes, mail merge is supported by the Outlook mail client.


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titleDo I need Outlook installed on my desktop?

Outlook will be installed as part of the Office O365 Suite, as well, Outlook will always be available via the web portal.


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titleCan I add my Selkirk O365 email to my personal or company phone?

Yes, your Outlook 365 email can be added to your phone providing your email application supports ModernAuth/OAuth2 including the Outlook App on iOS and Android. Note - Only Microsoft Outlook Mail application is officially supported.


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titleWhat will our Selkirk emails look like?

Your user name will remain the same.  Eg. jdoe@selkirk.ca


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titleWill the migration to Outlook affect students enrolled in Moodle? Will instructors have to re-enrol everyone?

The email migration to Outlook will have no impact to students enrolled in Moodle.


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titleWhat do I do if I lose my phone with my Selkirk O365 email?

Contact IT Services and notify us of the loss / theft. Should the device connect to the internet again, IT Services can remotely wipe the entire phone including email on the device.


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titleWho can I contact if I have questions about Microsoft O365?



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