Need More Help?

For IT support, visit the IT Service Centre or dial 55255 from a College phone.




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titleWhen will I be prompted for 2FA?

IT Services has enabled 2FA for select Selkirk College services including Zoom, Microsoft OneDrive, O365 email (via Outlook).

Users will be prompted for 2FA when sign in behaviour changes (signing in from a different location or a different computer) on a rolling 90 day period.

Logging in to any of these services with your @selkirk.ca email address will require 2FA.


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titleMy Yubikey is not working, what troubleshooting can I try?
  1. Try a different web browser when registering your Yubikey (Chrome works, Safari does not)
  2. Reboot your computer and try again
  3. Try a different USB port (USB ports on the back of your computer are typically better quality)


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