Using Outlook on the Web for O365

Create a new email message

1. At the top of the page, select +New message.

2. On the To line, enter the name or email address of the person who will receive the message.

   Note: When composing a new email message, some users won’t see their list of contacts if they click the To or Cc buttons. This is a known issue. To see names to select, start typing on the To or Cc line. Your relevant contacts will appear.  

3. On the Add a subject line, enter a brief description of what your message is about.

4. To attach a file to your message, select Attach.

   • For more information about attaching files to your message, see Attach files .

5. Type your message and then select Send.

Schedule an email for delayed send

This feature enables you to defer sending an email and choose the date and time your email message is sent.

1. Compose your email as normal.

2. At the bottom of the message box, select press the dropdown icon () beside "Send", then select "Send later".
   
   
   

3. Choose the date and time when you want to schedule the message to be sent.
   

   Notes:

   • The message will remain in your Drafts or Sent Items folder until it is due to be sent. You can edit or delete it at any time until it's due to be sent. After editing, you must select Send > Send later again.

   • You do not need to be online when the message is scheduled to be sent.

4. Select Send.

Forward an email message

1. In your message list, choose the message that you want to forward.

2. At the top right corner of the message pane, select .
   
   
   

3. Type your message and then select Send.

Reply to an email message

1. In your message list, choose the message that you want to reply to.

2. At the top right corner of the message pane, select  (Reply) or  (Reply all). 
   
   
   

3. Type your response and then select Send.

   Note: By default, the original email and its history will not be displayed when you're replying to a message. To show the original email or change the email subject, select  at the bottom of the message pane.
   

Add recipients to the Cc or Bcc lines

To add recipients to the Cc or Bcc lines, select Cc or Bcc on the right side of the To line.

Save email as a draft

1. To save a draft email for future sending, click on the "..." buttons to the far right at  the bottom of the message, select Save draft.
   
   
   

2. The message will be saved in your drafts folder, located in the left hand column.

   

Create a meeting or appointment

An appointment is an event for yourself like a lunch date or medical appointment. A meeting is an event that you send to other people.

1. At the bottom of the page, select  .

2. Double-click on the calendar date when you'd like the event to occur OR select New event at the top of the page.

3. Add a title to your event.

4. Set the start and end date of the event. If it's an all-day event, select the All day toggle.

5. If you want to invite people to the event, type their names or email addresses in the Invite required attendees box. If they are also Outlook calendar users, you can see times they're available below the drop-down menus for date and time.

   
   
   

6. The Search for a room or location function will not work with the College's system. To find an available meeting space, visit https://erp.selkirk.ca/srs/findroom.htm or visit the Welcome Centre for assistance.

7. You can set additional optional items on the full event form. Select  or More details and then select the following options:

   • Select Busy to choose how your status will appear during the event, or to make the event private.

   • Select Categorize to choose a category for the event.

   • Select Response options to choose if you want to request responses from attendees, allow the meeting request to be forwarded, or hide the attendee list.

   • Select Optional to add optional attendees.

   • Select Repeat to make this a recurring event, and then choose the dates when you want the series to begin and end.

   • Select Remind me to choose when you want to be reminded about the event. By default, the reminder time is set to 15 minutes before the event.

8. Select Save if this is an appointment you created for yourself or Send if this is a meeting with attendees.
   

Modify a meeting or appointment

1. At the bottom of the page, select  .

2. Select the event you want to modify and then select Edit.

   If this is a recurring meeting or appointment, you will also have to choose one of the following:

   • This event: Choose this option to open and make changes to the event you've selected in the calendar.

   • This and all following events: Choose this option to delete the event you've selected in the calendar and all subsequent events in the series.

   • All events in the series: Choose this option to open and make changes to the complete series of events.

3. Change any details for the event, and then select Save if this is an appointment you created for yourself or Send if this is a meeting with attendees.

Cancel a meeting or delete an appointment

1. At the bottom of the page, select  .

2. Select the event in your calendar.

3. Select Cancel if the event is a meeting, or Delete if the event is an appointment. If you're canceling a meeting, add a message if you want, and select Send.

   If this is a recurring event, you will have to select one of these options when you first select Cancel or Delete:

   • This event: Choose this option to cancel or delete the event you've selected in the calendar.

   • This and all following events: Choose this option to cancel or delete the event you've selected in the calendar and all subsequent events in the series.

   • All events in the series: Choose this option to cancel or delete the complete series of events.

Add a new contact from scratch

1. Select the People icon  at the bottom of the navigation pane.

2. On the People page, on the toolbar, select New contact.

   

3. Enter details for the contact. Select Add more to add more information, such as the contact's address and birthday.

4. Select Create.

View and edit contact information

1. On the People page, select a contact in the middle pane to see or edit information about them. What you see is a version of the profile card. What tabs and sections you see may vary.

   • Files: Recent files that the contact has shared with you.

   • Email: Recent email messages and email attachments between you and the contact.

   • LinkedIn: If the contact has a public LinkedIn profile with the same email that you've saved for that contact, you'll see LinkedIn information here.

2. To edit a contact, select Edit contact next to Contact Information, or select Edit on the toolbar.
   

Delete a contact

1. Select one or more contacts, and then select Delete.

2. Select Delete to confirm.

Manage your tasks

1. To view and manage your tasks, select  To Do at the bottom of the navigation pane.
   
   
   
2. The To Do page includes four default tasks lists, plus optional tasks lists and any tasks lists that you create.

   • My Day is a Smart List that can help you track the tasks that you want to get done today. It's empty at the start of each day by default, so that you can organize your day by adding tasks to it. You add existing tasks to My Day by right-clicking a task and choosing Add to My Day, or by dragging a task from any other tasks list to My Day. Tasks that appear in My Day are kept in their original list.

     Note: My Day is cleared at midnight every night. Tasks that appear in My Day are stored in other tasks lists, so they aren't deleted when My Day is cleared.

   • Suggestions are tasks that aren't completed that you might want to add to My Day. To see suggested tasks, go to My Day, then select  Suggestions at the top of the page. Select the plus sign (+) next to a task to add it to My Day. Select Done to close Suggestions and return to My Day. Suggestions includes tasks that are due today or in the future, are overdue, were previously moved to My Day but not completed, or that might be relevant to start working on.

   • Important is a Smart List that includes tasks that you've marked as important. You can mark a task as important by right-clicking it and selecting Mark as important, or by selecting the star icon next to it.
   • Planned is a Smart List that includes tasks that have a reminder or due date and have not been marked as complete. Tasks that you create with a reminder or due date will automatically appear in this list. The only way to add tasks to this list is to assign a reminder or due date to an existing task.
   • Tasks is the list where new tasks are stored by default.
   • Flagged Email is an optional list. When on, messages that you've flagged in Mail are copied to the Flagged Email list as tasks. You can turn the Flagged Email list on or off by going to To Do, then selecting  Settings > To Do Settings at the top of the page, going to Connections and using the slider to turn the Flagged Email list on or off.
     
     

3. Assigned to Me is another optional list. When on, items that have been assigned to you in Microsoft Planner will appear in Assigned to Me. To turn Assigned to me on or off, go to To Do and select  Settings > To Do Settings at the top of the page, go to Connections and use the slider to turn Tasks from Planner on or off. You can learn more at See Planner tasks in Microsoft To Do.
   
   

4. You can add new tasks by selecting a tasks list, then choosing the plus sign next to Add a task and entering a description of your task. If you add a task to a Smart List, the task will be saved in Tasks and linked to the Smart List you were in when you created it.
   

   Note: You can't create new tasks in Planned. To add a task to Planned, add a reminder or due date to an existing or new task.

5. Select a task in any list to see all of the available options for that task. You can do things like add additional steps, add them to My Day, make them repeating, add a due date or reminder, and add a note.

Attach a file to a task

You can add one or more files to a task.

1. Select  To Do at the bottom of the navigation pane.

2. Select the task you want to add a file to.

3. Choose Add a file from the task details pane.

4. Browse to and select the file you want to add.

Use the My Day pane to create a task from a message.

Note: The My Day pane is a new feature that might not yet be available in your account.

1. Go to Mail .

2. Open the My Day pane by selecting  My Day on the toolbar at the top of the page.

   

3. Find the message that you want to create a task from in the message list.

4. Select and drag the message to the To Do tab in the My Day pane.

Drag a task to add it to your calendar

Use the My Day pane to create an event in your calendar from a task.

Note: The My Day pane is a new feature that might not yet be available in your account.

1. Go to Calendar .

2. Open the My Day pane by selecting  My Day on the toolbar at the top of the page.

   

3. Find the task that you want to create a calendar event from.

4. Select and drag the task from My Day to when you want it on your calendar.

Creating and managing tasks lists

In addition to the default tasks lists, you can create and manage lists to organize your tasks into.

1. Create a new tasks list.

   1. Select New list in the navigation pane.

      

   2. Enter a name for your new list.

   3. Press Enter to save your new list.
      
      

2. Right-click a list in the navigation pane to Share, Duplicate, or Delete it.

   
   
   

3. Select a list, then select the more actions  icon in the task window to access list options such as Rename list, Change theme, or Hide completed tasks.

   

• Turn on automatic forwarding
• Create and add an email signature
• Block senders or unblock senders
• Attach files
• Use intelligent technology

• Personalize your new Mail experience
• Reset your Microsoft 365 password
• Change the look of your mailbox

• Use inbox rules

• Organize your inbox with Archive, Sweep, and other tools

• Use categories

• Recover deleted email messages

• Filter junk email and spam