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For IT support, visit the IT Service Centre or dial 55255 from a College phone.




Multi-Factor Authentication (MFA) is a mechanism that provides a secondary form of identification when logging in to ensure you are who you claim to be.

MFA combines at least two forms of authentication: a password and a secondary code generated by a cell phone or a code generator. In the event of a password compromise, your account cannot be accessed unless that party has access to your cell phone or code generator.

How to Setup MFA for my Student Account

Please follow the steps below:

  1.  Go to https://jira.selkirk.ca/plugins/servlet/theme/portal/1/create/1 to submit a IT Service Desk ticket.
    1. You will need to login with your Selkirk username and password (ie studentfullname and yourpassword)

    2. Fill out the form as follows.  Make sure you provide your student number in your ticket.
    3. Wait for a email from the IT team saying when your account will be activated.

  2. Once MFA is active on your account, the next time you login to your Selkirk Microsoft account, you will be prompted to take more steps to setup MFA.


    Click Next

  3. Configure Microsoft Authenticator App
    Once you are added, the next time you login to your Selkirk Microsoft account you will have to take additional steps to setup Microsoft Authenticator or SMS text.
    Select Mobile app in the dropdown and select Receive Notifications for verification.
    Click Setup


    You will see a QR code on the screen



    1. Go to the Apple or Android Play store and download the Microsoft Authenticator app.
    2. Open the app Click the + sign on the top right hand corner

    3. Select Work or School Account

    4. Select Scan a QR Code.


      This will bring up the screen on your cellphone that will allow you to scan the QR code that you will access on your computer.

    5. Once you scan the code you will see your Selkirk account added into Authenticator.

    6. Click the Next button on the computer screen.  You will see it update and say Mobile app has been configured for notifications and verification codes.


      Click Next
    7.  You will then be prompted on your phone to approve the signin



      Select Approve

      Your computer screen should say

    8. You will then be prompted to setup a secondary method in case you cannot use Authenticator

    9. Fill out the information for your mobile device
    10. You have now successfully setup MFA
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