Options are:

 System Outage

 Planned Maintenance

 Normal



   

To update status:

  1. Click on the desired button
  2. Select the appropriate colour for the status (i.e. Normal = green, Some Disruption = Yellow, System Outage = Red)
  3. Click on "Edit"
    1. Unselect "Use outline style" to make bold/highlight
    2. Click "Save"


Systems Status:    


Internet & Network

Email

Mitel SoftPhone

Moodle

Phone

Printing

Unit4

Website

Wireless

Zoom






Copy panel below and paste below "Current Issues" info above, when all issues are resolved/no current issues.

CURRENT ISSUES.

May 25, 2020: Some users are having troubles accessing GroupWise.  IT Services is investigating.




CURRENT ISSUES.



UPCOMING OUTAGES















 

COMPLETE Unit4: Saturday, August 22nd: 09:00 - 21:00 : Routine Maintenance Unit 4 ERP (Timesheets, Payroll, Purchasing, Expenses)

 

RESOLVED  Some Moodle servers are not responding.  This includes Moodle.selkirk.ca and online.selkirk.ca.  We are working to resolve the issue as quickly as possible.

 

RESOLVED  Zoom:  We are experiencing a Zoom licensing issue.  Users are unable to create a meeting with more than 3  people or longer than 40 minutes.  Our vendor has been contacted and is working to resolve the issue as quickly as possible. 

 

RESOLVED SoftPhone:   Some users are reporting trouble connecting to the Mitel Softphone from their laptops/desktops at home. ITS is investigating the issue. 

 

RESOLVED Nelson Campuses are experiencing Email disruptions.  IT Services is currently investigating the issue.

COMPLETE Moodle Summer Upgrades:   All sites updated:

Server

Date

Outage Time

arts.selkirk.ca

July 8, 2020

8-10pm

trades.selkirk.ca

July 8, 2020

8-10pm

spectrum.selkirk.ca

July 8, 2020

9-11pm




committee.selkirk.ca

July 13, 2020

8-10pm

esl.selkirk.ca

July 13, 2020

9-11pm

Ilearn.selkirk.ca

July 13, 2020

9-11pm




online.selkirk.ca

July 14, 2020

8-11pm

moodle.selkirk.ca

July 14, 2020

8-11pm

 

RESOLVED Unit4 Recruit (U4R) platform experiencing disruption. Impacts Hiring Managers and HR Recruiter activity, does not impact application portal.

 

Kaslo power has been restored.





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