Select the appropriate colour for the status (i.e. Normal = green, Some Disruption = Yellow, System Outage = Red)
Click on "Edit"
Unselect "Use outline style" to make bold/highlight
Internet & Network
Copy panel below and paste below "Current Issues" info above, when all issues are resolved/no current issues.
May 25, 2020: Some users are having troubles accessing GroupWise. IT Services is investigating.
Use "//" to insert date when moving to the table for Resolved issues.
September 26, 2020: Unit 4 Maintenance Outage from noon and until midnight. Access will be suspended to All Unit4 Services (timesheets, payroll, absences, expenses, purchasing). You may notice periods of intermittent access to the system, but we recommend that you stay out of the system until after the maintenance window is complete.
Zoom: We are experiencing a Zoom licensing issue. Users are unable to create a meeting with more than 3 people or longer than 40 minutes. Our vendor has been contacted and is working to resolve the issue as quickly as possible.
SoftPhone: Some users are reporting trouble connecting to the Mitel Softphone from their laptops/desktops at home. ITS is investigating the issue.
Nelson Campuses are experiencing Email disruptions. IT Services is currently investigating the issue.