Options are:

 System Outage

 Planned Maintenance

 Normal



   

To update status:

  1. Click on the desired button
  2. Select the appropriate colour for the status (i.e. Normal = green, Some Disruption = Yellow, System Outage = Red)
  3. Click on "Edit"
    1. Unselect "Use outline style" to make bold/highlight
    2. Click "Save"


Systems Status:    


Internet & Network

Email

Mitel SoftPhone

Moodle

Phone

Printing

Unit 4

Website

Wireless

Zoom






Copy panel below and paste below "Current Issues" info above, when all issues are resolved/no current issues.

CURRENT ISSUES.

May 25, 2020: Some users are having troubles accessing GroupWise.  IT Services is investigating.


Use "//" to insert date when moving to the table for Resolved issues.




CURRENT ISSUES.

: Services including Moodle are currently experiencing issues and are unavailable. IT Services are investigating.


UPCOMING OUTAGES














DateStatusDetails

 

CompleteUnit4: Saturday, August 22nd: 09:00 - 21:00 : Routine Maintenance Unit 4 ERP (Timesheets, Payroll, Purchasing, Expenses)

 

ResolvedSome Moodle servers are not responding.  This includes Moodle.selkirk.ca and online.selkirk.ca.  We are working to resolve the issue as quickly as possible

 

ResolvedZoom:  We are experiencing a Zoom licensing issue.  Users are unable to create a meeting with more than 3  people or longer than 40 minutes.  Our vendor has been contacted and is working to resolve the issue as quickly as possible. 

 

Resolved SoftPhone:   Some users are reporting trouble connecting to the Mitel Softphone from their laptops/desktops at home. ITS is investigating the issue. 

 

ResolvedNelson Campuses are experiencing Email disruptions.  IT Services is currently investigating the issue.

 

Complete

Moodle Summer Upgrades

Server

Date

Outage Time

arts.selkirk.ca

July 8, 2020

8-10pm

trades.selkirk.ca

July 8, 2020

8-10pm

spectrum.selkirk.ca

July 8, 2020

9-11pm




committee.selkirk.ca

July 13, 2020

8-10pm

esl.selkirk.ca

July 13, 2020

9-11pm

Ilearn.selkirk.ca

July 13, 2020

9-11pm




online.selkirk.ca

July 14, 2020

8-11pm

moodle.selkirk.ca

July 14, 2020

8-11pm


 

ResolvedKaslo power outage effecting services on the Kalso campus.

 

ResolvedWifi services have been restored at 10th Street Campus.

 

Complete8:00 AM to 10:00 AM:   Unit4 will be intermittently unavailable with possible suspension of all Unit4 Services (i.e. timesheets, payroll, absences, expenses, purchasing). While the system may appear intermittently available, please remain out of the system until after this window is complete to ensure data integrity.

 

Complete9:00 AM to 9:00 PM: Unit 4 Maintenance Outage from noon and until midnight. Access will be suspended to All Unit4 Services (timesheets, payroll, absences, expenses, purchasing). You may notice periods of intermittent access to the system, but we recommend that you stay out of the system until after the maintenance window is complete.

 

Complete8:00 PM to 10:00: Mitel phone upgrades;  Phone and soft phone service may be intermittently unavailable. 






Having an issue?