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IT Services Status Report

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SECURITY UPDATE

Notice to all staff with Apple iPhones, iMacs, and Macbook devices.  Due to recent critical security vulnerabilities, IT Services is encouraging you to update your device to the most recent iSO 14.8. Instructions on how to update your device can be found here: https://support.apple.com/en-ca/HT204204

October is Cybersecurity Month!

Stay tuned for more information and how you can qualify to win the Grand Prize Package.

Staff

  • Have you signed up for MFA (Multi-Factor Authentication)?  Click here to get registered. Once you are registered, complete the mach form and check off the box "I have completed my 2FA enrolment". Watch for an email from IT with a notification that your account has been created. You should begin to receive prompts in the next 24-48 hours.
  • Do you have your work station and office set up? Do you require IT assistance? Submit an IT Ticket to schedule an appointment time.
  • Start the new semester with a new and unique password. Click here to reset your password to a strong, unique, and easy to remember one.
  • Check out the IT Services New Employee Handbook for helpful information while you get orientated to the College.

Students

  • Have you logged in to your Outlook email yet?  You may be required to reset your password.  Click here to reset your password.
  • Need O365? Get it for FREE at:  portal.office.com
  • Have you logged in to your Moodle account yet? Your moodle password is the same as your email.  Check it out before classes start.
  • Do you know how to find IT help?  Check out the top right-hand corner of this page for ways to contact IT Helpdesk. 

Need Assistance?



IT Services Virtual Drop-In Centre
IT Services Virtual Drop-In Centre

IT Virtual Helpdesk Zoom Session Hours

Monday through Friday

  • 8:00 AM - 9:30 AM
  • 10:30 AM - 12:30 PM
  • 2:00 PM - 4:00 PM

Join via Zoom Meeting

Contact Us
Contact Us

Phone Support:  Ext. 55255

Toll free 1-844-304-6500

Other Ways to Contact IT

Submit an IT Ticket

OR

Can't login? Use this form


Students

Looking for answers?
Looking for answers?
Looking for answers to IT questions? Check our our Student FAQ to find answers to passwords, Moodle, Zoom, printing, wi-fi access and more.
Student Computer Special Pricing
Student Computer Special Pricing

Need a new laptop? We've taken the work out of finding the right one to meet your needs while studying at Selkirk.

The College has negotiated special student pricing on recommended laptops. Explore laptop options and pricing to order and have shipped directly to you.


IT Services is pleased to announce the launch of O365 for students at Selkirk College on August 17th, 2020

For more information, check out our Knowledge Center:  info O365

Staff


CITRIX IS NOW AVAILABLE!
Do your students need access to specialized software? Learn more or Request Access

SELKIRK COLLEGE HAS OFFICIALLY LAUNCHED UNIT4 FINANCE!
Click here for all the details.