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IT Services Status Report

Systems Status:    NORMAL

Click here for details. 


For any current status updates, please check out our feed on X


S:Drive Migration Project

As part of our ongoing commitment to modernize technology resources, ITS is actively engaged in the process of migrating from our legacy infrastructure, which is approaching retirement.

Why is this important?

  1. Collaborative Migration
  2. Data Management Opportunities
  3. Changes in Permissions

We aim to complete the migration of all files by September 2024.  For more information on the migration project, click here.




IMPORTANT DATES: May 21 & 22, 2024

IT Services will be upgrading our service desk and marketing ticketing software including go.selkirk.ca on Tuesday & Wednesday, May 21 and 22nd, 2024.  go.selkirk.ca will be unavailable during this time.

IT Services can be accessed via Zoom through the IT kiosks and by phone.



Need Assistance?

Virtual Helpdesk Zoom Sessions

Monday through Friday

8:00-9:00 AM & 3:00-4:00 PM

Join Zoom

Phone Support:  Ext. 55255

Toll free 1-844-304-6500

Other Ways to Contact IT

IT Services is moving to summer hours.

Watch for changes to Zoom and in person support schedules

Submit an IT Ticket

OR

Can't login? Use this form




On Campus Support

Castlegar Campus Helpdesk Window: Monday - Friday 11:00 AM - 1:00 PM

Castlegar helpdesk window will be closed starting June 3 to support Summer Lab Refresh work)

Tenth Street: Tuesday 10:00 AM-3:00 PM 

Silver King: Thursday 10:00 AM-3:00 PM

All other locations: By Appointment

Please note: This schedule may change based on staffing availability and campus needs for a given week. Please reach out to IT Services by phone, Zoom or ticket for service on any business day.


Students

Looking for answers?
Looking for answers?
Looking for answers to IT questions? Check out our Student FAQ to find answers to passwords, Moodle, Zoom, printing, wi-fi access and more.
Student Computer Special Pricing
Student Computer Special Pricing

Need a new laptop? We've taken the work out of finding the right one to meet your needs while studying at Selkirk.

The College has negotiated special student pricing on recommended laptops. Explore laptop options and pricing to order and have shipped directly to you.


Staff

Artificial Intelligence Guidelines

Growing access to GenAI tools—which are used to create new content—raises questions around plagiarism, misinformation, implicit bias, digital equity and more. Explore the college’s guiding principles around GenAI, including advantages and benefits, challenges, expectations and responsibilities.



CITRIX IS NOW AVAILABLE!
Do your students need access to specialized software? Learn more or Request Access

You are evaluating Refined.