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For IT support, visit the IT Service Centre or dial 55255 from a College phone.




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Options are:

Status
colourRed
titleSystem Outage
 System Outage

Status
colourYellow
titlesome disruption
 Planned Maintenance

Status
colourGreen
titlenormal
 Normal



Center

   

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To update status:

  1. Click on the desired button
  2. Select the appropriate colour for the status (i.e. Normal = green, Some Disruption = Yellow, System Outage = Red)
  3. Click on "Edit"
    1. Unselect "Use outline style" to make bold/highlight
    2. Click "Save"


Excerpt

Systems Status:   

Status
colourGreen
titleNORMAL


Internet & Network

Status
colourGreen
title

VPN

Status
colourGreen
title

Email

Status
colourGreen
title

Citrix

Status
colourGreen
title

Mitel SoftPhone

Status
colourYellowGreen
title

Moodle

Status
colourGreen
title

Kaltura

Status
colourGreen
title

Phone

Status
colourYellowGreen
title

Printing

Status
colourGreen
title

Unit 4

Status
colourGreen
title

Website

Status
colourGreen
title

Wireless

Status
colourGreen
title

SRS

Status
colourGreen
title

Zoom

Status
colourGreen
title

LanSchool

Status
colourGreen
title

Microsoft Services

Status
colourGreen

Alertus

Status
colourGreen
title





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Copy panel below and paste below "Current Issues" info above, when all issues are resolved/no current issues.

Info
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CURRENT ISSUES




View our ITS Maintenance Windows to see if we could be working on our systems.

Info
iconfalse

CURRENT ISSUES.



Info
iconfalse

UPCOMING OUTAGES:

Routine maintenance will occur on Wednesday 20th 10:00 PM - 11:00 PM PST, Citrix (Citrix.selkirk.ca)virtual desktop serviceswill be unavailable during this time.

Kaslo campus -  Scheduled network maintenance by KIN will trigger a 30 Minute Service Disruption Between Friday March 15th 2024 11pm and Saturday March 16th 6am PST.

 Major network maintenance will occur on the following prospective dates.

Internet services will be disrupted sporadically at respective campus locations from 12:00 PM PST to 08:00 PM PST including:

    • 10th May 2024 - Nelson Silverking, 10th Street, KSA campus
    • 24th May 2024 - Grand Forks, Nakusp, Kaslo campus
    • 8th June 2024 - Trail campus
    • 22nd June 2024 - Castlegar campus





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