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• Must have Mitel Connect installed and configured
  • If working remotely this will require the VPN connection

Solution

Prerequisites

• Must have Mitel Connect installed and configured on device.
  • VPN connection required to install when working remotely.

Instructions

1. Open Mitel Connect
2. Top left corner of the window click on "Connect",

1. then "Settings".
   
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2. In the left column click on

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1.  "Call Routing".
   
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2. Click

1. on the green

1. "Change" button beside "If callers press 1 while listening to my voicemail…..

1. "
   
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2. Click on the first box that says ”Select Number”.
   

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   1. Click on the radio button on the left side of the “Add Label Box”
   2. Enter “Mobile” in the label box
   3. Enter your 10-digit phone # in the “Add Number” box
   4. Click on the green “Use Selected Number” button
      

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2. Click on the Green “Next” button to record your new message.
   1. Select your sound mode by selecting either the Speaker for your PC or the handset icon for a headset.
   2. Click the green “Record New Greeting”

1. 1. • in your message include that the user can press “1” to be transferred to your

1. 1. • cell phone.
        
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2. Click on the green “Save” button after you are satisfied with your message

1. . You will be returned to the main settings page.
   • Your settings should now

1. • display: “If callers press 1 while listening to my voicemail greeting then try to find me at this Number: (

1. • xxx) xxx-xxxx (Mobile)".
     
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2. Click on the Green “Change” button to apply the changes.