Outlined below are the most common tools for managing tasks using ShoreTel phones. Attached at the bottom of the page are Quick Reference Guides for download.
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Access Voicemail From Home
Call your direct line and wait for your greeting, then press * then # (right after each other)
OR Call the switchboard, wait for the auto attendant, then press # key
You will be asked for your extension, enter it
You will be asked for your Password, enter it followed by the # key
Your voicemail will now function as if you were in the office.
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Transfer Your Local To Another Phone
Press the voicemail button
Once you hear the auto attendant press the # key
You will be asked for your extension, enter it
You will be asked for your Password, enter it followed by the # key
When the "Main Menu" is reached, Enter 731
Your local will now be attached to this phone
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Forwarding a Selkirk Local to Cell/Mobile Phonehttps://go.selkirk.ca/x/mAgOAQ
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Forwarding a Selkirk Local to Cell/Mobile Phone
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Check Voicemail From Another Extension
Press voicemail button
When you hear attendant press the # key
You will be asked for your extension, enter it
You will be asked for your Password, enter it followed by the # key
Follow the prompts
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Conference Call
With first person on the line, select the second line and call or receive second call
Once the second connection is established, you will see "JOIN" at the bottom of the screen
Select the button under "Join" and both parties will be on the line
Continue the same process to add another caller
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Change User Name For Voicemail
Press voicemail button
You will be asked for your Password, enter your voicemail password
