Frequently Asked Questions

Staff

What do I need to do to be ready for  M365?

1. Start to delete old messages and attachments that you no longer need
2. Merge Groupwise archives to your Groupwise mailbox
3. Managing Your Groupwise Mailbox Size

What will happen to my old email?

IT Services staff will ensure that all data stored in Groupwise email for staff is migrated to Microsoft O365 email.

How do I get access to the M365 suite of products and services?

Access to M365 product suite is automatically provisioned by Selkirk College Identity Management system based on employment or program enrollment.

Will program distribution lists be migrated?

Yes, course distribution lists will still dynamically provision student accounts for course communication.

Who can I contact if I have questions about Microsoft 365? 

IT Services Helpdesk via ticket or Virtual Zoom session or Microsoft Support

Student

What do I need to do to be ready for  M365?

1. Manage your nmail mailbox size by deleting old messages and attachments (optional)

What will happen to my old email?

Student O365 email access will go-live on August 17th with continued access available to Netmail (https://nmail.selkirk.ca) during the migration. Student email contained within Netmail will be fully migrated once the migration to O365 email is complete.

Who can I contact if I have questions about Microsoft 365? 

Possibly M365 specific support zoom channel? dedicated resource(s)for a week separate from Helpdesk?

Training resources for Staff and Students

Getting Started with Microsoft OneDrive

Microsoft Office 365 productivity suite installation