NOTE:
IT Services has implemented an HTML warning for externally originating messages to help prevent phishing attacks. All messages received from external (i.e. non "@selkirk.ca" addresses) will display the following warning.
The Microsoft Outlook Mail client is used to access Selkirk College O365 email for staff.
Whilst any mail client can be used to access O365 email, it is recommended to use the Microsoft Outlook Mail client for full functionality and security.
Microsoft Outlook Mail is the officially supported application.
How can I access the Outlook Mail client?
You can access your O365 email through the Outlook Mail client on any Selkirk College staff desktop or laptop (notebook) via the Windows start menu.
Should the software not be pre-installed, please access Software Centre to download and install the most recent version.
If you'd like to access your email without using the Outlook Mail client, please consult Using Outlook on the Web for O365.
Email can also be accessed by Outlook Mail App on iOS and Android mobile devices.
Where can I access training on the Outlook client?
Official Microsoft training for Outlook can be accessed here.
A quick guide on navigating the Outlook User Interface (UI) can be downloaded and printed below.
Windows Outlook Mail quick start guide
MacOS Outlook Mail quick start guide
Smaller reference printouts (cheat sheets) are also available below:
Microsoft Windows:
Windows Outlook Mail cheat sheet
Windows Outlook Calendar cheat sheet
Apple MacOS:
MacOS Outlook Mail cheat sheet
MacOS Outlook Calendar cheat sheet
I have questions, where can I find some answers?
Please read through the Outlook Frequently Asked Questions page, should you still have questions please contact our Helpdesk for assistance.
Troubleshooting Outlook Mail
- Check https://go.Selkirk.ca for current services status and outages.
- Confirm that your computer is updated and running Windows 10 version 20H2.
- Log into portal.office.com to confirm your mailbox is working.
- Try accessing your Outlook mail through Google Chrome web browser Incognito mode.
- Submit a ticket to Helpdesk for assistance with information you've gathered in steps 1.-3.
